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The following users exist, all with password password (click them to quickly log in):
an inspector, who can shortlist and inspect reports.
a customer service rep, who can create reports as the council or another user, and moderate reports.
a council super user, who can do all the above, plus also edit users, templates, priorities, and more.
a normal user, who has created the example reports on the site.

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Forgotten your password? Sign in by email instead, providing a new password. When you click the link in your email, your password will be updated.

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Providing a name and password is optional, but doing so will allow you to more easily report problems, leave updates and manage your reports.